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Powerpoint And Meetings Vs Thought And Independencs Of Spirit

"When Gen. Greg Newbold, U.S. Marine Corps, was J-3 on the Joint Staff at the Pentagon, he prohibited briefings in matters that ended at his level -- those above him, of course, still wanted their briefs. Instead, he asked for conversations with people who actually knew the material, regardless of their rank. Five or 10 minutes of knowledgeable, informal conversation accomplished far more than hours of formal briefing."
by William S. Lind
UPI Outside View Commentator
Washington (UPI) March 16, 2007
A curious fact about the American military and American private industry in the early 21st century is their insistence on holding formal meetings. The practice is curious because these same institutions spend a great deal of time and effort studying "good management," which should recognize what most participants in such meetings see, namely that they are a waste of time. Good decisions are far more often a product of informal conversations than of any formal meeting, briefing or process.

History offers a useful illustration. In 1814, the Congress of Vienna, which faced the task of putting Europe back together after the catastrophic French Revolution and almost a quarter-century of subsequent wars, did what aristocrats usually do. It danced, it dined, it stayed up late playing cards for high stakes, it carried on affairs, usually not affairs of state. Through all its aristocratic amusements, it conversed. In the process, it put together a peace that gave Europe almost a century of security, with few wars, and those were limited.

In contrast, the conference of Versailles in 1919 was all business. Its dreary, interminable meetings (read British diplomatic historian Harold Nicolson for a devastating description) reflected the bottomless, plodding earnestness of the bourgeois and the Roundhead. Its product, the Treaty of Versailles, was so flawed that it spawned another great European war in just 20 years. As German Kaiser Wilhelm II said from exile in Holland, the war to end war yielded a peace to end peace.

The U.S. military has carried the formal meeting's uselessness to a new height with its unique cultural totem, the Powerpoint brief. Almost all business in the U.S. armed forces is now done through such briefings. An Exalted High Wingwang, usually a general or an admiral, formally leads the brief, playing the role of the pointy-haired boss in Dilbert. Grand Wazoos from various satrapies occupy the first rows of seats. Behind them sit rank upon rank of field-grade horse-holders, flower-strewers and bung-holers, desperately striving to keep their eyelids open through yet another iteration of what they have seen countless times before.

The briefing format was devised to use form to conceal a lack of substance. Powerpoint, by reducing everything to bullets, goes one better. It makes coherent thought impossible. Bulletizing effectively makes every point equal in importance, which prevents any train of logic from developing. Thoughts are presented like so many horse apples, spread randomly on the road. After several hundred Powerpoint slides, the brains of all in attendance are in any case reduced to mush. Those in the back rows quietly pray for some diversion to end their ordeal.

When Gen. Greg Newbold, U.S. Marine Corps, was J-3 on the Joint Staff at the Pentagon, he prohibited briefings in matters that ended at his level -- those above him, of course, still wanted their briefs. Instead, he asked for conversations with people who actually knew the material, regardless of their rank. Five or 10 minutes of knowledgeable, informal conversation accomplished far more than hours of formal briefing.

Why does the American military so avoid informal conversations and require formal meetings and briefings? Because most of the time, the people who actually know the subject are of junior rank. Above them stands a vast pyramid of "managers," who know little or nothing about the topic but want their "face time" as they buck for promotion. The only way they can get their time in the sun without egg on their faces is by hiding behind a formal, scripted briefing. At the end, they still have to drag up some captain or sergeant from the horse-holder ranks if questions are asked.

The Powerpoint briefing is another reason America has a non-thinking military. The tendency toward useless, formal meetings is of course broader than the American military -- again, the business world is full of it -- but good leaders cut around it.

When Wehrmacht Gen. Hermann Balck was commanding 48th Panzer Korps on the Eastern Front in World War II with Gen. F.W. von Mellinthin as his I-A, Mellinthin one day reproached Balck for wasting time by going out to eat with the troop units so often. Balck replied, "You think so? OK, tomorrow you come with me."

The next day, they arrived at a battalion a bit before lunchtime. They had a formal meeting, Balck asked some questions and got some answers. Then, they broke for lunch. During the informal conversation that usually accompanies meals, Balck asked the same questions and got completely different answers. On their way back to the headquarters, Balck turned to Mellinthin and said, "Now you see why I go out so often to eat with the troop units. It's not for the cuisine."

When Gens. Balck and von Mellinthin visited Washington in 1980, former U.S. Air Force Col. John Boyd, the most influential American military strategist of the past century, asked them to reflect on their leadership of 48th Panzer Korps and how they would have done it if they had possessed computers. Balck replied, "We couldn't have done it." Boyd didn't ask about Powerpoint, but I suspect Gen. Balck's reply would have been equally to the point.

Despite the situation in Berlin, the Wehrmacht did know how to think. (Note: The idea for this column came from my old friend Gen. Pat Garvey, U.S. Marines Corps Reserve. I suggest that anyone who takes umbrage at it contact him directly.)

William S. Lind, expressing his own personal opinion, is Director for the Center for Cultural Conservatism for the Free Congress Foundation. The opinions expressed in this article are those of the author and do not necessarily represent those of UPI.

United Press International's "Outside View" commentaries are written by outside contributors who specialize in a variety of important issues. The views expressed do not necessarily reflect those of United Press International. In the interests of creating an open forum, original submissions are invited.

Source: United Press International

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